Where are you located? Altered By Amy is located at 6 North Park Place Newark, Ohio on the square next to the 1922 restaurant. Walk inside the building and you’ll see our tiny little shop on the first floor. We also schedule fittings in Mount Vernon, Ohio. What are your hours? We are open Monday thru Friday Noon - 4 pm. Private fitting appointments are schedule before noon and after 4 pm. At this time, we don’t have weekend or late evening hours. Do I need an appointment? For basic alteration you can just walk in between Noon - 4 pm. For formal wear you will need an appointment. Plan ahead and schedule your appointment as soon as you know you need one (even if you are waiting on your dress). March through October is the busiest time of the year. What is the difference between basic alterations and formal alterations? Basic alterations are repairs/changes done to clothing worn daily. Formal alterations are repairs/changes done to clothing worn for a special event. How much do alterations cost? For basic alterations you can refer to the basic alteration website tab. For formal alterations you can refer to the formal alteration website tab. Remember each person is unique and every garment is different. Once we see the garment on you, we will give you an invoice for each sewing step I plan to use with the price. The invoice price will stay the same at pickup. Also, the fitting/quote is always free. Do you take measurements for specially made garments? Yes, but you will need to sign a waiver stating you understand submitting measurements does NOT guarantee the garment your order will fit your body correctly. We recommend using measurements to order existing sizes from well established companies that have good return policies. How long do alterations take? We work really hard to complete basic alterations within 2 weeks. Formal alterations take longer and will be completed based on our sewing production calendar. Rush orders can be added only when our schedule allows. Do you make custom clothing or home décor items? No. We love sewing, but we can’t take any custom sewing projects at this time. How can I pay for my alterations? We accept cash, check or credit card.